Privacy policy

Last updated: September 2025

This privacy policy sets out how Ecoly Quilts (“we,” “us,” “our”) uses and protects any information that you (“you,” “user,” “customer”) give us when you use our website www.ecolyquilts.com.

We are committed to ensuring that your privacy is protected. If we ask you to provide certain personal information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page; you should check this page periodically to ensure you are happy with any changes.

1. What We Collect

We may collect the following information:

  • Name

  • Contact information including email address, phone number

  • Postal / shipping address, billing address

  • Demographic information such as ZIP/postcode, preferences, interests

  • Other information relevant to customer surveys, reviews, or offers

  • Usage information: pages you visit, time spent, device/browser data, etc.

  • Payment / transaction data (as needed to fulfill orders)

Additionally, we may use cookies and similar technologies to collect data about your browsing behavior.

2. What We Do With The Information We Collect

We use this information for a variety of purposes, including but not limited to:

  • Internal record keeping

  • Processing and fulfilling your orders

  • To improve our products and services

  • To send promotional emails about new products, special offers, or other information which we think you may find interesting (if you opt in)

  • To contact you for market research purposes

  • To customise our website according to your interests

  • To send you notifications about order status, updates, customer service

3. Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

4. How We Use Cookies

A cookie is a small file placed on your computer’s hard drive. Once you agree, the file is added and helps us analyze web traffic or let us know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website so that we can tailor it to customer needs. The information we collect is used for statistical analysis, and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies — however, this may prevent you from taking full advantage of the website.

5. Links to Other Websites

Our website may contain links to other websites of interest. Once you leave our site via these links, you should note that we do not have any control over those other sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. You should review the privacy policy of that site before providing personal information.

6. Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in these ways:

  • Whenever you are asked to fill in a form on the site, look for a checkbox that you can click to indicate that you do not want the information to be used by anybody for direct marketing

  • If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by writing to or emailing us at [your contact email]

We will not sell, trade, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us you wish this to happen.

If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible, and we will promptly correct it.

7. Retention

We will retain your personal information only as long as necessary for the purposes for which it was collected, or as required by law. Afterward, we will securely delete or anonymize it.

8. Your Rights (as applicable)

Depending on your jurisdiction, you may have rights such as:

  • Access to personal data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion / erasure of your data

  • Restriction or objection to processing

  • Withdrawal of consent (where processing is based on consent)

  • Data portability

If you wish to exercise any of these rights, please contact us at [your contact email].

9. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or as applicable under your jurisdiction). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us; we will take steps to remove that information.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the “Last updated” date above. Your continued use of the site after we make changes means you accept the changes.

11. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact:

Ecoly Quilts
Email: hello@ecolyquilts.com
Address: Pune, Maharashtra