Terms & Conditions

Welcome to Ecoly Quilts. These Terms and Conditions (“Terms”) govern your use of our website www.ecolyquilts.com and any purchase you make from us. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. Please read them carefully.

1. General

  • This website is owned and operated by Ecoly Quilts (“we,” “us,” “our”).

  • We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and continued use of the site indicates acceptance of those changes.

2. Products

  • Each product at Ecoly Quilts is uniquely handcrafted and one-of-a-kind. No two pieces are ever identical.

  • Colors and textures may vary slightly due to lighting, photography, and the nature of handmade products. These variations are not considered defects.

  • Product availability is limited. Once sold, an item cannot be reproduced or restocked in the same design.

3. Pricing & Payment

  • All prices listed on our website are in [currency, e.g., INR] and inclusive/exclusive of taxes as applicable.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made in full at the time of purchase through the available payment gateways.

4. Shipping & Delivery

  • Orders are shipped to the address provided by the customer at checkout.

  • Shipping times and charges may vary depending on the location. Estimated delivery timelines will be communicated at checkout but are not guaranteed.

  • We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

5. Returns, Exchanges & Refunds

  • Due to the unique, handcrafted nature of our products, we do not accept returns or exchanges.

  • Refunds are not offered. Instead, in valid cases such as damaged or defective items (reported within 48 hours of delivery with proof), we provide store credits of equivalent value.

  • Store credits are valid for [insert time period, e.g., 6 months] from the date of issue.

  • Orders once placed cannot be cancelled.

6. Intellectual Property

  • All content on www.ecolyquilts.com including product images, designs, descriptions, text, logos, and graphics is the intellectual property of Ecoly Quilts.

  • You may not copy, reproduce, distribute, or exploit any content without prior written permission.

7. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for unlawful purposes.

  • Attempt to disrupt or compromise the security of the website.

  • Provide false, inaccurate, or misleading information during purchases.

8. Limitation of Liability

  • We strive to ensure accuracy in product details and timely delivery, but we do not guarantee uninterrupted or error-free access to the website.

  • To the fullest extent permitted by law, Ecoly Quilts will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [your city/state, e.g., Pune, Maharashtra].

10. Contact Information

For any queries about these Terms, please contact us:
📩 Email: hello@ecolyquilts.com
📍 Address: Pune, Maharashtra